Terms & Conditions


Before you commit to a purchase please read the item descriptions fully. There you will find measurements, color, using advice...
Feel free to contact us with any additional questions you may have.

We recommend PAYPAL as method of payment. You can also use your major credit card without a PAYPAL account but PAYPAL is the most secure and trusted method of payment online. All prices online will appear in Euros

Duties & Taxes – to the U.E.
Goods are shipped from Paris, France therefore there will be no duties and taxes levied on the goods. Customers are responsible for their own local sales tax, if applicable.

Duties & Taxes - Worldwide
Foreign customers will not have European sales tax added to their order, however they will be responsible for all import duties and taxes levied by their respective countries.
For each product, European sales tax part of the price is consider like a shipping cost participation.

Orders placed with La Maison de Pompon will be processed and shipped using French Post which normally takes 2-3 days for a package to reach its France.
Approximately 7-14 days for U.E. and international customers depending on custom delays which may delay your package (occasionally wait periods can be 2-3 weeks).

La Maison de Pompon is not responsible for any customs, duties or brokerage fees that may incur while importing goods into your country of residence.
La Maison de Pompon is also not responsible for any lost, stolen or damaged packages that may take place during shipping.
Fees incurred from rejected packages will be paid by the customer.

Shipping rates will vary according to size, weight and quantity.

Form and Color accuracy
Please note that there may be slight differences in form because of our manual fabrication process and color due to variations in monitors, printers and software.
We have done our best to ensure that what is viewed on-screen is an accurate representation of the actual product.

La Maison de Pompon will accept returns for exchange or store credit only within 10 days of order delivery, provided that the items are in original re-sellable condition.
In order to qualify for a return, La Maison de Pompon must be contacted by email or telephone prior to the return of goods.
The customer will be responsible for the shipping costs of their return.

All content appearing on La Maison de Pompon is the property of La Maison de Pompon.
Any information, images, copy and graphics cannot be reproduced, used, copied, re- transmitted or modified without prior written consent by La Maison de Pompon.

Privacy Policy
La Maison de Pompon recognizes your need for privacy and will never sell, distribute or share your personal information.

Terms and Conditions
By using La Maison de Pompon you agree to the Terms and Conditions outlined above. We reserve the right to update these Terms and Conditions at any time.